Cookie policy

Cookie Policy

This policy explains how Ondrives Ltd uses cookies and similar technologies on www.ondrives.com. The website provides product, engineering and company information, search tools and enquiry facilities. It does not accept online orders or process online payments.

Effective date4 August 2026
Last reviewed4 August 2026
Version2.0

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on a computer, phone or other device when a website is visited. Similar technologies include local storage, pixels, tags, scripts and device or session identifiers. They can support security, remember preferences, measure website use or enable third-party content.

2. How We Use Them

We use cookies and similar technologies to:

  • operate and secure the website;
  • maintain sessions and remember basic preferences;
  • understand website performance and how pages are used, where consent is required and obtained;
  • improve navigation, search, Product Finder and technical content;
  • enable embedded content such as videos or maps when selected;
  • support temporary AI or search sessions without using them to make decisions about individuals.

3. Consent and Your Choices

Strictly necessary cookies may be placed without consent because the website cannot operate securely or provide a service requested by the user without them. We seek consent before placing non-essential analytics, experience, advertising or embedded-media cookies where the law requires it.

  • You may accept or reject non-essential categories through the cookie banner or preference control where displayed.
  • You can change browser settings to delete or block cookies.
  • Blocking essential cookies may prevent parts of the website from working correctly.
  • Rejecting analytics cookies should not prevent access to ordinary website content.

Your browser may also offer privacy, tracking-prevention or site-data controls. These operate independently of the Ondrives website.

4. Categories We Use

CategoryPurposeConsent position
Strictly necessarySecurity, request validation, load balancing, session continuity, consent recording and core site operation.Normally used without consent where the legal exemption applies.
FunctionalRemembering user choices such as language, search state or display preferences.Consent may be requested when the function is not strictly necessary.
Analytics and performanceUnderstanding page use, errors, navigation, search performance and aggregate visitor trends.Enabled only with consent where required.
Experience and session replayUnderstanding how users interact with layouts through aggregated behavioural metrics, heatmaps or session replay.Enabled only with consent where required.
Embedded media and mapsDisplaying third-party video, map or other embedded content.May be blocked until the user selects the content or gives consent.

5. Cookies That May Be Present

The exact cookie names and durations can change when software or provider configurations are updated. The following table describes cookies commonly associated with the technologies used on the website. A browser's developer tools or the site's cookie preference panel can show the cookies present during a particular visit.

Technology or example nameCategoryPurposeTypical duration
ASP.NET Core / nopCommerce session, antiforgery or visitor cookies, which may include names beginning .AspNetCore or .NopStrictly necessary or functionalSecurity, request validation, session operation and basic website functionality.Session or a limited persistent period determined by site configuration.
Cookie consent or preference recordStrictly necessaryRemembers whether cookie choices have been made.Typically several months, subject to configuration.
_ga, _ga_* and related Google Analytics identifiers, where enabledAnalyticsMeasures aggregate website usage and page performance.Commonly up to 2 years, but Ondrives or Google configuration may shorten this.
_clck, _clsk and related Microsoft Clarity technologies, where enabledExperience / analyticsBehavioural metrics, heatmaps, session replay and site improvement.Session to approximately 1 year, depending on the identifier and configuration.
YouTube or Google embedded-content technologies, where a video or map is loadedEmbedded mediaDelivers selected video or map content and may record interaction with that content.Varies by provider and user settings.
Local or session storage used by search or Product FinderStrictly necessary or functionalMaintains temporary selections, technical filters or search state.Session or until cleared, depending on implementation.

6. Analytics and User-Experience Services

6.1 Google Analytics

Where enabled and consented to, Google Analytics helps us understand aggregate website use, such as popular pages, navigation paths, device types and general location. Google may process identifiers and technical data in accordance with its terms and privacy information.

6.2 Microsoft Clarity

Where enabled and consented to, Microsoft Clarity may capture interaction data through behavioural metrics, heatmaps and session replay to help us improve layout, search and usability. Clarity may use first- and third-party cookies or similar technologies. Sensitive form content should be masked or excluded through configuration, but users should still avoid entering sensitive information on public website pages.

7. Product Finder, Chrome AI Search and AI Tools

Product Finder may use temporary session or browser storage to retain technical filters and selections. This is not used to profile individuals.

Chrome AI search refinement, when available, is intended to run on the user's device. The user's browser controls whether the feature is available and may apply its own privacy settings. Standard site search remains available.

Ondrives AI Search may send user-entered text to an AI service through Ondrives' server. OpenAI or Google Gemini API processing does not necessarily require those providers to place cookies directly on the visitor's device. The processing of prompts is explained in the Privacy Policy. Please do not enter personal, confidential, commercially sensitive, classified or export-controlled information.

8. Third-Party Services

ProviderPossible use on the websiteProvider information
GoogleAnalytics, search, YouTube, Maps and Gemini or Google Cloud services, depending on the page or function used.Google Privacy Policy
MicrosoftMicrosoft Clarity analytics, heatmaps and session replay, where enabled.Microsoft Privacy Statement
OpenAIGeneration of responses for selected AI-assisted technical search features.OpenAI Privacy Policy

Third-party services may process information outside the United Kingdom. Further information about data sharing and international transfers is provided in the Privacy Policy.

9. Managing Cookies in Your Browser

Most browsers allow users to view, delete and block site data. Instructions are available from browser providers:

10. Retention and Review

Session cookies normally expire when the browser is closed. Persistent cookies remain for the period shown by the browser, consent manager or provider, unless deleted earlier. We periodically review the technologies used and seek to keep durations proportionate to their purpose.

11. Contact Us

Questions about cookies or privacy can be sent to:

Ondrives Ltd
Foxwood Industrial Park, Foxwood Road, Chesterfield, Derbyshire, S41 9RN, United Kingdom
Email: sales@ondrives.com
Telephone: +44 (0)1246 455500

12. Changes to This Policy

We may update this policy when website features, cookie settings, providers or legal requirements change. The dates and version at the top will be amended following a substantive review.