Cookie policy

Cookie Policy

This policy explains how Ondrives Ltd uses cookies and similar storage or access technologies on www.ondrives.com. The website provides product, engineering and company information, search tools and enquiry facilities. It does not accept online orders or process online payments.

Effective date21 August 2026
Last reviewed21 August 2026
Version2.1

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on a computer, phone or other device when a website is visited. Similar storage and access technologies can include local storage, pixels, tags, scripts, device identifiers and other methods that store information on, or access information from, a user's device.

These technologies can support website security, maintain sessions, remember preferences, measure website use or enable third-party content and services.

2. How We Use Them

We may use cookies and similar technologies to:

  • operate and secure the website;
  • maintain sessions and remember essential settings;
  • remember cookie choices and other user preferences;
  • understand website performance and how the service is used;
  • identify errors and improve navigation, search, Product Finder and technical content;
  • enable embedded content such as videos or maps when selected by the user.

3. Consent, Exceptions and Your Choices

UK electronic communications law generally requires consent before information is stored on or accessed from a user's device unless a relevant legal exception applies.

Technologies that are strictly necessary to transmit a communication or provide a service expressly requested by the user may be used without consent where the applicable exception is satisfied.

Current law also provides limited exceptions for certain technologies used solely to collect statistical information to improve an online service, or solely to adapt or enhance the appearance or functionality of that service. These exceptions have specific conditions, including requirements concerning transparency, use of the information and providing a simple and free means of objecting where applicable.

Where an exception does not apply, we seek valid consent before using non-essential storage or access technologies that require it.

  • You may accept or reject applicable non-essential categories through the cookie banner or preference control where displayed.
  • Where a technology relies on an applicable objection-based exception, an available preference control may be used to object.
  • You can also use browser settings to view, delete or block cookies and other site data.
  • Blocking technologies necessary for a requested service may prevent that part of the website from working correctly.
  • Rejecting or objecting to analytics should not prevent access to ordinary website content.

Your browser may also provide privacy, tracking-prevention or site-data controls. These operate independently of the Ondrives website.

4. Categories We Use

CategoryPurposeTypical position
Strictly necessarySecurity, request validation, session continuity, consent or objection recording and core site operation.May be used without consent where the relevant legal exception applies.
FunctionalRemembering user choices or improving the way a requested website feature operates.May require consent, or in limited circumstances may qualify for an applicable statutory exception.
Analytics and performanceUnderstanding page use, errors, navigation, search performance and aggregate visitor trends in order to improve the service.Consent is obtained where required. Limited statistical use may qualify for an exception only where all statutory conditions are met, including an appropriate means of objecting.
Experience and session replayUnderstanding how users interact with layouts through behavioural metrics, heatmaps or session replay.Normally used only where an appropriate lawful basis and PECR consent or exception applies. Ondrives intends to treat session-replay technology as non-essential.
Embedded media and mapsDisplaying third-party video, map or other externally supplied content.May be blocked until selected or until consent is obtained where required.

5. Technologies That May Be Present

The exact names and durations of cookies and similar technologies can change when website software or provider configurations are updated. A browser's developer tools and, where available, the site's cookie preference control can show technologies present during a particular visit.

Technology or example nameCategoryPurposeTypical duration
ASP.NET Core / nopCommerce session, antiforgery or visitor technologies, which may include names beginning .AspNetCore or .NopStrictly necessary or functionalSecurity, request validation, session operation and core website functionality.Session or a limited persistent period determined by site configuration.
Cookie preference or consent recordStrictly necessaryRemembers consent, rejection or objection choices.A limited persistent period determined by site configuration.
_ga, _ga_* and related Google Analytics technologies, where enabledAnalyticsMeasures website usage and page performance to help improve the service.Determined by the Ondrives and Google configuration and may be shorter than provider defaults.
_clck, _clsk and related Microsoft Clarity technologies, where enabledExperience / analyticsBehavioural metrics, heatmaps, session replay and usability improvement.Session or a limited persistent period depending on the technology and configuration.
YouTube or Google embedded-content technologies, where video or map content is loadedEmbedded mediaDelivers selected video or map content and may record interaction with that content.Varies according to provider configuration and user settings.
Local or session storage used by Product Finder, Gear Tools or website searchStrictly necessary or functionalMaintains temporary technical selections, parameters, filters or search state.Session or until cleared, depending on implementation.

6. Analytics and User-Experience Services

6.1 Google Analytics

Where enabled, Google Analytics may help us understand aggregate website use, including popular pages, navigation paths, device types, website performance and approximate geographical information.

We use Google Analytics only where its use complies with the applicable requirements for consent or a relevant legal exception. Where reliance is placed on a statistical-purpose exception, we will seek to ensure that the use is limited to the permitted purpose and that users are given the information and objection mechanism required by law.

6.2 Microsoft Clarity

Where enabled and permitted by the user's cookie choices, Microsoft Clarity may collect interaction information through behavioural metrics, heatmaps and session replay to help us improve website layout, search and usability.

Clarity may use cookies or similar technologies. Sensitive content should be masked or excluded through configuration, but users should still avoid entering sensitive or confidential information on public website pages.

7. Product Finder, Gear Tools and Search

Product Finder, Gear Tools and other Ondrives technical tools may use temporary browser or session storage to retain technical parameters, filters or selections. These functions are intended to assist technical use of the website and are not intended to profile individuals.

Some external search buttons may open a third-party search or AI service, such as Google, using wording entered or selected by the user. The third-party site then operates under its own cookie, privacy and account settings.

Merely providing a normal hyperlink to an external service does not necessarily mean that the external provider places cookies through the Ondrives website before the user selects that service.

8. Third-Party Services

ProviderPossible use on the websiteProvider information
GoogleAnalytics, external search, YouTube, Maps or other Google services, depending on the page or function selected.Google Privacy Policy
MicrosoftMicrosoft Clarity analytics, behavioural metrics, heatmaps and session replay, where enabled.Microsoft Privacy Statement

Third-party services may process information outside the United Kingdom. Further information about data sharing and international transfers is provided in our Privacy Policy.

9. Managing Cookies and Objections

You can manage applicable website cookie choices through the site's cookie preference control where available.

Where Ondrives relies on an exception that legally requires a simple and free means of objecting, we will provide or maintain an appropriate method of objection.

Most browsers also allow users to view, delete and block site data. Instructions are available from browser providers:

10. Retention and Review

Session technologies normally expire when the browser session ends. Persistent technologies remain for the period determined by the website configuration, preference manager or relevant provider unless removed earlier.

We periodically review the storage and access technologies used on the website and seek to keep their duration proportionate to their purpose.

11. Contact Us

Questions or concerns about cookies, tracking technologies or privacy can be raised through our Contact Us page.

Ondrives Ltd
Foxwood Industrial Park
Foxwood Road
Chesterfield, Derbyshire
S41 9RN, United Kingdom
Telephone: +44 (0)1246 455500
Contact Ondrives

12. Changes to This Policy

We may update this policy when website features, storage or access technologies, cookie settings, providers or legal requirements change. The dates and version shown at the top will be amended following a substantive review.